Network Operations & Service Management


Accenture, Pune, Maharashtra

Flexible to work in 24x7 environment Ensure that activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Responsible for Monitoring the events/alerts coming on Monitoring tool and doing initial triage Knowledge on ITSM tool Incident Management/Change Management/Asset Management Should have knowledge of SLAs...

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